How it works
A predictable workflow: written request, documentation, coordination with partner institutions, and written confirmation — with maturity tracking in the client portal.
How it works
Our team coordinates the process between you and the relevant institution(s). We keep a clear written record to reduce misunderstandings and fraud risks.
1
Write to us
Send your request and basic details via our official email channels (support / documentation).
2
Documentation & verification
We outline required documents and confirm steps in writing before moving forward.
3
Institution coordination
We coordinate onboarding and contracting with the institution and confirm status updates in writing.
4
Confirmation & tracking
You receive written confirmation and can view key dates and amounts in your client portal.
Transparent records
Every instruction and confirmation is captured in email for long-term clarity.
Multi-language support
We provide support across multiple languages through official channels.
Privacy by design
We minimize data collection and use secure processes for documentation exchange.
Appointment by email
If you request a call, we schedule it by email and confirm a time in writing.